We're super excited for you to participate in our once a year sale event, and wanted to answer any common questions up front!
As always, if you would like any further information, please contact us via the website chat bot or email us at hello@weareoloe.com or you can track your order by logging into your OLOE account
Our EOFY 2024 sale starts on June 24 (Monday) at 9am (AEST). Start times for each major city can be seen below:
The sale runs until 11:59pm (AEST) on June 30 (Sunday), unless communicated otherwise.
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No they cannot, but please save them for when the sale ends! For our EOFY sale period, 25% has been pre-applied to all eligible products storewide, so no code is required to claim the best offer.
No, not at this stage. OLOE currently delivers to anywhere in Australia with both Standard and Express shipping options available.
⚠️ IMPORTANT SHIPPING NOTE: New stock is currently arriving. Therefore some OLOE Shake orders made during the EOFY sale period may be shipped from the second week of July. You will be notified via email.
Typically, OLOE® products are dispatched from our warehouse (Melbourne/Perth) within 48 hours of receiving and validating payment.
Transit times may vary depending on the mail network load of Australia Post, however times typically range from 2-8 business days.
We will always do our best to keep you informed throughout the process and can be contacted at orders@weareoloe.com for further information.
Otherwise, you can track your order by logging into your OLOE account
Please note that OLOE Shakes and OLOE Merchandise ship from two different locations. They will therefore arrive in separate parcels.
As always, if you would like any further information, please contact us via the website chat bot or email us at hello@weareoloe.com.
At any time, you can track your order by logging into your OLOE account
No. Due to the nature of consumable (perishable) products, we do not offer exchanges or returns on OLOE® Shakes, unless the product arrives defective or damaged. If you believe this to be the case please contact us at orders@weareoloe.com and quote your Order Number so we can investigate further.
Final Sale Items: All items listed within the Sale collection page are final and not eligible for return or exchange, unless damaged or defective.
Items purchased at 25% off or higher during limited-time promos are eligible for store credit only.
Absolutely! We primarily recommend it for all ages 3 and above as a nutritious snack option because we've designed the protein, fibre, and omega-3 content primarily with the recommended daily intake (RDI) of children aged 3-12 in mind.
Unlike powdered toddler formulas, which are typically developed for ages 1-2 (and sometimes 3), the ready-to-drink OLOE Shake is tailored for slightly older children's nutritional requirements and so a full serving is likely too nutrient-dense below this age range.
However, because it's made with natural ingredients, we tend to leave it up to the parents to decide what's best for their family.
Just be sure to read the nutritional label carefully to understand the amount of nutrients your child is receiving per serving and how this relates to the RDI of their age group.
Up to 12 months from the Production Date. OLOE Shakes are designed to be longer shelf-life without using artificial preservatives. This means they are super easy to stock up when needed! Please always make sure to check the Best Before date on the Tetra Pak package. Keeping them in the fridge will help to preserve the flavour and quality for longer. Best served chilled.
Best Before Date (Current Batch): 2nd November, 2024
Yes! The OLOE® Shake was manufactured in a certified facility and the formulation has been independently tested to ensure you and your family enjoy a safe, quality experience. Intertek and SGS are leading providers of testing and analysis services to the global food industry.
