OLOE® Shakes were created to be different - and that difference is intentional.

In a world full of cheap, high-sugar drinks that are easy to grab and hard to feel good about long-term, OLOE® is designed to support better daily habits, not instant sweetness.

It’s lower in sugar, gentler on the stomach, and built to help reduce reliance on high-sugar tolerance over time - making it easier to stick to.

This is not a "milkshake" - it's a functional beverage.

That’s why we offer our OLOE® Difference 30-Day Guarantee - so you can decide with confidence, not pressure.

OLOE® isn’t designed to be judged after one sip.

If you choose to buy OLOE®, your aim should be to finish the 12-pack and notice how you feel when used consistently. That’s how OLOE® was designed to work - and it’s why most people who finish their first box come back.

Consistency matters, especially if you’re:
● Moving away from high-sugar habits
● Looking for something that feels clean and gentler on digestion
● Wanting steady energy and focus without the crash

OLOE® is a premium product, and we know it won't be a fit for everyone. But if it is for you, that usually becomes clear after finishing your first box.

● This guarantee applies to your first single-box OLOE® Shake order only, purchased directly from our website. Excludes items purchased on sale

● Bundle purchases (multi-box orders) are excluded - we always recommend starting with one box to properly experience how OLOE® is designed to work.

● You have 30 days from delivery to decide if OLOE® is right for you.

● Returns will not be accepted if more than 50% of the cartons have been consumed.

● We ask that OLOE® is used as intended - consistently - before deciding.

This policy exists to ensure the guarantee is used fairly, and in a way that reflects how OLOE® was designed to support you.

Sometimes it’s not a “no” - it’s just the wrong starting point. We get that!

If you feel another flavour might suit you better, or you’re unsure what to do next, please email us:

📩 hello@weareoloe.com.

We’re genuinely here to help and can guide you on the best way forward.

Just know that no matter the flavour, OLOE® is designed to work the same way - with consistency, for your benefit.

If after giving OLOE® a fair, consistent go you feel it’s not the right fit:

1. Email hello@weareoloe.com within 30 days of delivery, including your order number and a short explanation.

2. Our team will guide you through the return process.

3. Use a trackable shipping method to ensure your return arrives safely - include your order number for identification

4. Once returned items are received and inspected, we’ll issue a refund to your original payment method within 5–10 business days.

Please note:
● Return shipping costs are the responsibility of the customer, unless the product is faulty or damaged.
● Original shipping charges are non-refundable.

Return address:

Attention: OLOE Australia Pty Ltd

39 Taras Avenue, Altona North, Melbourne, VIC 3025, Australia

If your order arrives damaged or faulty, please contact us as soon as possible - we take this seriously and will always aim to make it right.

In most cases, we’ll organise a replacement so you receive exactly what you ordered.

To help us resolve issues quickly and fairly, we may request photos or additional details before confirming the next steps.

This process helps us protect both our customers and our small business, while ensuring genuine issues are resolved promptly.

OLOE® exists to help people build better long-term habits, not quick fixes.

If you give it the chance it deserves, there’s a very good chance your body will thank you for it.

And if it’s not the right fit after a genuine try - we’ll handle that fairly too.

That’s the OLOE® Difference.

Thanks,
Team OLOE

Important Note: This policy can change, so we recommend checking back for updates.